Master business plan creation for startups and established businesses. Learn to develop comprehensive plans that outline business goals, strategies, and financial projections.

Skills you'll gain: Research Reports, Report Writing, Case Studies, Business Writing, Market Data, Analysis, Data Analysis, Financial Analysis, Concision, Proofreading, Financial Statements, Target Audience
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Cloud-Native Computing, Identity and Access Management, Data Migration, Software Architecture, Stakeholder Analysis, Process Optimization, Extract, Transform, Load, Systems Design, Systems Architecture, Stakeholder Management, Data Integration, Cybersecurity, Business Process Modeling, Release Management, Enterprise Architecture, Project Management, Software Testing, Information Technology, Software Design Patterns
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Financial Modeling, Business Valuation, Revenue Forecasting, Working Capital, Cash Flows, Financial Analysis, Financial Data, Financial Forecasting, Financial Statements, Balance Sheet, Capital Expenditure, Corporate Finance, Income Statement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Research Methodologies, User Research, Ideation, Team Building, UI/UX Research, Usability Testing, Team Oriented, Product Design, User Centered Design, User Experience, Business Metrics, Product Development, Performance Measurement, Product Improvement, Prioritization, UI/UX Strategy, Agile Product Development, Customer Engagement, Experimentation, Product Requirements
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Training and Development, Training Programs, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Gap Analysis, Employee Training, Data Ethics, Employee Performance Management, Employee Engagement, AI Personalization, Employee Surveys, Performance Review, Performance Management, Performance Analysis, Artificial Intelligence and Machine Learning (AI/ML), Survey Creation, Data Analysis, Surveys
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Data Ethics, Data Integrity, Data Analysis, Tableau Software, Stakeholder Communications, Sample Size Determination, Responsible AI, Verbal Communication Skills, Small Data, Decision Making, Stakeholder Analysis, Data Presentation, Sampling (Statistics), Key Performance Indicators (KPIs), Big Data, Data Sharing, Spreadsheet Software, Concision, Solution Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Process, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Overcoming Objections, Customer Relationship Management (CRM) Software, Sales, Sales Strategy, Product Knowledge, Sales Presentation, Market Analysis, Market Dynamics, Market Research, Customer Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Project Documentation, Document Management, Stakeholder Communications, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Private Equity, Negotiation, Business Valuation, Investment Management, Mergers & Acquisitions, Financial Modeling, Due Diligence, Portfolio Management, Business Strategies, Financial Analysis, Organizational Structure, Liquidation
Mixed · Course · 1 - 4 Weeks