Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), Performance Management, IT Management, Information Technology, Governance, Enterprise Architecture, Compliance Management, Business Planning, Risk Management Framework, Project Design, Goal Setting, Process Development, Continuous Improvement Process, Stakeholder Management, Organizational Structure

Skills you'll gain: Time Series Analysis and Forecasting, SAS (Software), Forecasting, Regression Analysis, Applied Machine Learning, Statistical Analysis, Advanced Analytics, Statistical Methods, Predictive Modeling, Statistical Modeling, Bayesian Statistics, Artificial Neural Networks

Skills you'll gain: Web Analytics, Google Analytics, Content Performance Analysis, Customer Analysis, E-Commerce, Marketing Analytics, Performance Analysis, Marketing Effectiveness

Skills you'll gain: Data Storytelling, Data Presentation, Interactive Data Visualization, Statistical Visualization, Data Visualization Software, Tableau Software, Data Ethics, Exploratory Data Analysis, Scatter Plots, Heat Maps, Data Integrity

Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Data Analysis Software, Application Development, Business Process Automation, Systems Integration, Cloud Applications

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Application Development, Automation, Content Management, Scripting

Skills you'll gain: MySQL, SQL, MySQL Workbench, Query Languages, Descriptive Statistics, Data Analysis

Skills you'll gain: Newsletters, Marketing Materials, Promotional Materials, Event Marketing, Target Audience, Business Correspondence, Email Marketing, Content Creation, Graphic Design, Marketing Design, Marketing Communications, Digital Marketing

Skills you'll gain: Decision Making, Creative Thinking, Problem Solving, Creative Problem-Solving, Strategic Decision-Making, Brainstorming, Complex Problem Solving, Critical Thinking and Problem Solving, Resourcefulness, Creativity, Curiosity, Strategic Thinking, Root Cause Analysis, Ethical Standards And Conduct, Risk Analysis, Innovation, Business Ethics, Analysis, Data Collection, Collaboration

Skills you'll gain: Natural Language Processing, Text Mining, Probability & Statistics, Unstructured Data, Artificial Neural Networks, Machine Learning, Supervised Learning, Statistical Methods, Algorithms, Regression Analysis

Skills you'll gain: Data Processing, Google Cloud Platform, Data Store, Data Pipelines, Data Capture, Unstructured Data, Cloud API, Geographic Information Systems, Cloud-Based Integration, Document Management, Cloud Storage, Serverless Computing, Business Process