IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Excel Macros, Decision Making, Strategic Decision-Making, Microsoft Excel, Process Optimization, Transportation, Supply Chain, and Logistics, Transportation Operations, Business Process Modeling, Operational Analysis, Business Modeling, Business Operations, Business Analytics, Portfolio Management, Investment Management
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Access, Database Design, Relational Databases, Database Application, Database Management, Databases, Data Integration, Data Management, Information Management, Data Entry, Microsoft 365, Microsoft Office, Query Languages, User Interface (UI), Productivity Software
Mixed · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Multimedia, Content Creation, Photo/Video Production and Technology, Language Learning, Writing, Electronic Media, Oral Comprehension
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Sarbanes Oxley Act (SOX) Compliance, Specialized Accounting, Regulatory Requirements, Financial Regulations, Technical Accounting, Financial Reporting, Financial Statement Analysis, Financial Auditing, Securities (Finance), Investment Management, Financial Analysis, Business Risk Management, Asset Management, Organizational Structure, Consolidation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Design, Software Design, User Interface and User Experience (UI/UX) Design, Application Development, Front-End Web Development, Performance Tuning, Software Design Patterns, Real Time Data, API Design, Application Performance Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
Intermediate · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: R (Software), Data Processing, R Programming, Data Manipulation, Data Structures, Statistical Programming, Data Analysis, Data Analysis Software, Software Installation, Data Science, Development Environment, Computer Programming, Computer Programming Tools, Software Development
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Excel Macros, Microsoft Excel, Data Transformation, Data Import/Export, File I/O, Data Wrangling, Extensible Markup Language (XML), Data Manipulation, Visual Basic (Programming Language), Data Cleansing, Spreadsheet Software, Automation, Microsoft 365, Microsoft Office, Data Science, Query Languages, File Management, Debugging, Performance Improvement, Computer Programming
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Nursing Management, Patient-centered Care, Leadership, Professionalism, Trustworthiness, Teamwork, Collaboration, Emotional Intelligence, Resilience, Assertiveness, Empathy, Problem Solving, Active Listening, Communication
Intermediate · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Engineering Tools, AI Workflows, AI Enablement, AI Product Strategy, Scaled Agile Framework, Artificial Intelligence, Agile Methodology, Generative AI, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Smart Goals, Marketing Effectiveness, Goal Setting, Marketing Planning, Marketing Strategies, Marketing Automation, Content Marketing, Key Performance Indicators (KPIs), Business Priorities, Performance Measurement, Data-Driven Decision-Making, Web Analytics, Accountability
Beginner · Course · 1 - 4 Weeks