IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Washington
Skills you'll gain: GitHub, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Version Control, Git (Version Control System), HTML and CSS, Web Design and Development, Web Development, Front-End Web Development, Web Content Accessibility Guidelines, Cloud Hosting, Debugging, Semantic Web, Web Analytics and SEO, Responsive Web Design
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Google Gemini, Anthropic Claude, AI Enablement, Business Leadership, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Strategic Thinking, Stakeholder Communications, Generative AI Agents, Organizational Change, Strategic Communication, Strategic Decision-Making, Innovation, Communication Strategies, Business Ethics, Analytical Skills, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Compliance Management, Risk Mitigation, OpenAI, Mitigation, Ethical Standards And Conduct, Model Evaluation, Auditing, Governance
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Big Data, Cybersecurity, Pedagogy, Data Security, Cryptography, Information Privacy, Encryption, Responsible AI, AI Personalization, Computer Science, Information Technology, Web Applications, Web Servers, Machine Learning, Supervised Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: SQL, PostgreSQL, Query Languages, Database Management Systems, Database Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Team Building, Team Management, Stakeholder Analysis, Internal Communications
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Infant Care, Child Health, Nutrition Education, Maternal Health, Motivational Interviewing, Nutrition and Diet, Patient Education And Counseling, Caregiving, Mental Health, Family Support, Stress Management, Cultural Responsiveness, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Learning Strategies, Learning Theory, Human Learning, Mental Concentration, Productivity, Psychology, Time Management, Critical Thinking, Self-Awareness, Self-Discipline
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Human Centered Design, User Experience Design, Stakeholder Engagement, Design Thinking, Creativity, Research and Design, Ideation, Stakeholder Analysis, Surveys, Data Collection, Storytelling, Design Strategies, Collaboration, Innovation, User Research, Presentations, Communication, Goal Setting
Mixed · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Debugging, Computational Thinking, Digital pedagogy, Education Software and Technology, Programming Principles, Computer Programming, Algorithms, Brainstorming
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Program Management, Responsible AI, AI Product Strategy, Planning, Engineering Management, Generative AI, Timelines, Engineering Software, Risk Analysis, Resource Management, Prompt Engineering, Analytics, Large Language Modeling, Stakeholder Communications, Machine Learning, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, AWS SageMaker, AWS CloudFormation, Data Quality, Docker (Software), Data Pipelines, AWS Identity and Access Management (IAM), Data Security, Database Systems, Databases, Version Control, Apache Spark, Cloud Engineering, Apache Airflow, Data Modeling, Cloud Security, Data Storage, Cloud Storage, Network Security, Data Processing
Beginner · Specialization · 1 - 3 Months