IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Cultural Diversity, Empathy, People Management, Emotional Intelligence, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Collaboration, Self-Awareness, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Data Sharing, File Management
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Secure Coding, Computer Programming Tools, C and C++, C++ (Programming Language), Software Development Tools, C (Programming Language), Debugging
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Microsoft Copilot, Microsoft PowerPoint, Microsoft Word, Sales Presentations, Productivity Software, Multimedia, Microsoft 365, Animations, Writing and Editing, Technical Communication, Business Writing, Content Creation, Target Audience
Beginner · Course · 1 - 3 Months

Skills you'll gain: Restful API, Cloud API, Application Programming Interface (API), Postman API Platform, API Design, API Testing, Java Programming, Java, Mobile Development, Apache Maven, Program Development, Web Development, Eclipse (Software), Software Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: IT Security Architecture, Threat Modeling, Enterprise Architecture, Cybersecurity, Application Security, Threat Management, Network Security, Systems Architecture, Identity and Access Management, Solution Architecture, Endpoint Security, Data Security, Risk Analysis, Remote Access Systems, Case Studies, Risk Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Linux Administration, Package and Software Management, Linux, Command-Line Interface, Linux Servers, Operating System Administration, Linux Commands, Unix Commands, Ubuntu, File Systems, Red Hat Enterprise Linux, OS Process Management, Bash (Scripting Language), Unix, Software Installation, Systems Administration, File Management, Service Management, Operating Systems, Servers
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Negotiation, Business Communication, Vocabulary, Business Writing, Forecasting, English Language, Budgeting, Verbal Communication Skills, Financial Acumen, Business Ethics, Auditing, Influencing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store, Corporate Communications
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: CI/CD, Continuous Integration, Application Deployment, Continuous Delivery, Software Development, Version Control, Git (Version Control System), DevOps, Test Automation, Unit Testing, Amazon Web Services, Software Testing
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Design, Computational Logic, Verification And Validation, Software Systems, Theoretical Computer Science, Simulations, Programming Principles, Graph Theory, Model Evaluation, Hardware Architecture, Algorithms, Logical Reasoning
Beginner · Course · 1 - 4 Weeks