IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Governance, Marketing Analytics, Data Visualization, Business Analytics, Data Literacy, Accounting, Data Management, Infographics, Data Collection, Data Quality, Data Visualization Software, Internal Controls, Classification Algorithms, Business Analysis, AI Personalization, Analytics, Data Analysis, Power BI, Machine Learning
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Image Analysis, Computer Vision, Model Evaluation, Analysis, Debugging, Failure Mode And Effects Analysis, Exploratory Data Analysis, Root Cause Analysis, Data Visualization, Quality Assurance, Statistical Reporting
Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Teamwork, Team Leadership, Relationship Building, Workplace inclusivity, Trustworthiness, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Security Strategy, Endpoint Security, Zero Trust Network Access, Cybersecurity, Cyber Governance, Cyber Attacks, Incident Response, Incident Management, Cyber Security Policies, Security Management, Identity and Access Management, Disaster Recovery, Cyber Risk, AI Security, Data Security, Cyber Threat Hunting, Business Continuity Planning, Enterprise Security, Security Controls, Security Awareness
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Scalability, Web Applications, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Deployment, Continuous Delivery, DevOps, Performance Analysis, Performance Metric, Performance Measurement, Artificial Intelligence, Application Performance Management, Operational Analysis, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Web Analytics and SEO, Data-Driven Decision-Making, Data Analysis, Analytics, Customer Insights, Analysis, Descriptive Analytics, Trend Analysis, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Business Writing, Business Correspondence, Proposal Writing, Proposal Development, Target Audience, Business Communication, Report Writing, Writing, Concision, Persuasive Communication, Communication, Writing and Editing, Tactfulness, Diplomacy, Customer Complaint Resolution, Organizational Skills, Grammar, Communication Strategies, Editing, Proofreading
Mixed · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft Teams, Microsoft 365, Collaborative Software, Team Building, Meeting Facilitation, Taking Meeting Minutes, Brainstorming, Language Interpretation, Translation, and Studies, Project Management Software, Workflow Management, Technical Communication, Prioritization, Web Content Accessibility Guidelines, Microsoft Word, Microsoft PowerPoint, Editing, Generative AI
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: File Management, Document Management, Document Control, Authorization (Computing), Auditing, Records Management, Compliance Auditing, Organizational Skills, Version Control, Procurement, Project Documentation, Data Governance, Vendor Contracts
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Excel Macros, Microsoft Office, Document Management, Collaboration, Productivity Software, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: User Experience Design, User Interface (UI) Design, Application Programming Interface (API), Restful API, Cross Platform Development
Beginner · Course · 1 - 4 Weeks