IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, Data Processing, Scalability, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Threat Modeling, Incident Response, Cyber Governance, Cyber Security Strategy, Threat Management, Cyber Risk, Cybersecurity, Cyber Attacks, Cyber Security Policies, Cyber Security Assessment, Cyber Threat Intelligence, Threat Detection, Leadership, Compliance Management, Leadership and Management, Governance, Risk Management, ISO/IEC 27001, NIST 800-53, Resilience
Beginner · Course · 1 - 3 Months

The University of Melbourne
Skills you'll gain: Art History, International Relations, Political Sciences, Culture, Socioeconomics, Ancient History, World History, Social Sciences, Economic Development, Anthropology, Cultural Diversity, Sociology, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Restful API, Web Services, Java Platform Enterprise Edition (J2EE), Software Design, Java, Application Programming Interface (API), API Design, JSON, Web Applications, Software Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Active Directory, Load Balancing, Virtual Networking, Network Architecture, Authorization (Computing), Data Security, Relational Databases, Authentications, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Disaster Recovery, Cloud Management, Cloud Security, Single Sign-On (SSO), Databases, General Networking
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Zero Trust Network Access, Microsoft Azure, Cloud Security, Endpoint Detection and Response, Security Controls, Multi-Factor Authentication, Cloud Computing, Identity and Access Management, Enterprise Security, Data Governance, Encryption
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Angular, JavaScript Frameworks, Model View Controller, Javascript, Web Development Tools, Web Development, Software Development
Intermediate · Guided Project · Less Than 2 Hours

AI Business School
Skills you'll gain: Agentic Workflows, AI Workflows, No-Code Development, Generative AI Agents, AI Enablement, Digital Transformation, AI Orchestration, AI Product Strategy, Business Process Automation, Business Technologies, AI Personalization, Automation, Artificial Intelligence, Finance, Application Design, Productivity Software, Application Development
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Purchasing, English Language, Business Communication, Business Writing, Auditing, Negotiation, Business Ethics, Verbal Communication Skills, Forecasting, Budgeting, Influencing, Financial Acumen, Literacy, Vocabulary
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Case Studies, Team Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Collaboration, Leadership, Communication, Workforce Management, Productivity, Employee Engagement, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Design, Program Management, Timelines, Diagram Design, Work Breakdown Structure, Project Scoping, Project Management, Agile Methodology, Project Management Software, Process Development, Risk Management
Intermediate · Guided Project · Less Than 2 Hours