IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University at Buffalo
Skills you'll gain: Manufacturing and Production, Production Process, Manufacturing Processes, Quality Control, Energy and Utilities, Workforce Development, Supply Chain, Electric Power Systems, Workforce Planning, Sustainable Technologies, Environmental Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Workflows, Application Development, Code Review, Debugging
Intermediate · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Finance, Business Ethics, Human Centered Design, Interoperability, Real Time Data, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

École Polytechnique
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Business Technologies, E-Commerce, Business Management, Innovation, Business, Customer Acquisition Management, Data Management, Marketing Strategies, Data-Driven Decision-Making, Scalability, Customer experience strategy (CX), Presentations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cryptography, Cybersecurity, Network Security, Threat Modeling, Encryption, Identity and Access Management, Information Systems Security, Threat Detection, Firewall, Infrastructure Security, Security Controls, Security Strategy, Authorization (Computing), Authentications, Security Awareness, Risk Management Framework
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Work Breakdown Structure, Project Scoping, Scope Management, Earned Value Management, Risk Management, Project Schedules, Timelines, Cost Management, Project Controls, Project Performance, Risk Analysis, Cost Estimation, Scheduling, Project Planning, Project Documentation, Communication Planning, Procurement, Project Implementation, Resource Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, User Provisioning, Cloud Security, Azure Active Directory, Data Governance, IT Security Architecture, DevSecOps, Data Management, Security Information and Event Management (SIEM), Identity and Access Management, Microsoft 365, Endpoint Security, Zero Trust Network Access, Role-Based Access Control (RBAC), Multi-Factor Authentication, Authorization (Computing), Hybrid Cloud Computing, Microsoft Copilot, Encryption, Authentications
Advanced · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Food Quality Assurance And Control, Nutrition and Diet, Cost Estimation
Mixed · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Water Resources, Environment, Climate Change Adaptation, Environmental Issue, Water Sustainability, Environmental Science, Land Management, Natural Resource Management, Sustainable Development, Climate Change Mitigation, Social Studies, Biology, Teaching, Community Development
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Version Control, GitHub, Git (Version Control System), Issue Tracking, Software Versioning, Software Development Tools, Collaborative Software, Technical Documentation, Software Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LangChain, LLM Application, Large Language Modeling, Prompt Engineering, Generative AI, OpenAI, Application Development, Web Applications, Python Programming, Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks