Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

Skills you'll gain: Automation, Application Programming Interface (API), Social Media, Social Media Management, Scheduling, Facebook, Social Media Content, Gmail, Email Marketing, Python Programming, Data Import/Export

Skills you'll gain: Project Risk Management, Technical Management, Risk Management, Project Management, Information Technology, Internal Communications, Generative AI, Innovation, Ethical Standards And Conduct, Decision Making

Skills you'll gain: Drive Engagement, Live Streaming, Social Media Marketing, Growth Strategies, Customer Engagement, Social Media Content, Content Management, Social Media Strategy, Video Production, Content Strategy, Content Creation, Production Schedule, Scheduling

Skills you'll gain: Decision Making, Knowledge Transfer, Communication, Mediation, Complex Problem Solving, Analysis, Systems Thinking, Information Architecture, Organizational Structure, Cultural Diversity

Skills you'll gain: Automation, Socioeconomics, Environmental Issue, Economics, Policy, and Social Studies, Emerging Technologies, Transportation Operations, Social Sciences, Electric Power Systems, Technology Solutions, Environment and Resource Management, Augmented and Virtual Reality (AR/VR), Safety and Security, Information Privacy, Artificial Intelligence

Skills you'll gain: Technical Communication, Data Visualization, Oral Expression, Data Presentation, Data Ethics, Technical Writing, Report Writing, Persuasive Communication, Writing, Media and Communications, Graphic and Visual Design, Research Reports, Interpersonal Communications, Data Cleansing, Data Science, Design Elements And Principles

Skills you'll gain: Communication Planning, Stakeholder Engagement, Stakeholder Communications, Corporate Communications, Business Communication, Strategic Communication, Internal Communications, Communication, Communication Strategies, Public Relations, Leadership, Media Relations, Brand Management, Employee Engagement, Crisis Management

Skills you'll gain: Quantitative Research, Survey Creation, Sampling (Statistics), Data Collection, Market Research, Data Analysis, Research Methodologies, Statistical Analysis, Data Quality

Skills you'll gain: Facebook, Live Streaming, Social Media, Social Media Content, Drive Engagement, Social Media Marketing, Video Production, Content Creation, Content Marketing, Digital Marketing

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Sales Pipelines, Sales Management, Sales, Sales Strategy, Workflow Management, Business Process Automation, Lead Generation

Skills you'll gain: User Story, Persona (User Experience), Design Thinking, Agile Product Development, Agile Methodology, Interviewing Skills, User Research, Persona Development, Product Design, Product Development, Innovation, User Centered Design