Skills you'll gain: Business Ethics, Personal Integrity, Organizational Leadership, Corporate Sustainability, Ethical Standards And Conduct, Courage, Leadership, Decision Making, Leadership Development, Sustainable Development, Social Justice, Self-Awareness, Personal Development

Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications

Skills you'll gain: Data Strategy, Data Management, Data Governance, Data Quality, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Leadership, Predictive Analytics, Analytics, Technical Management, Business Analytics, Machine Learning, Strategic Decision-Making, Artificial Intelligence, Large Language Modeling, Regression Analysis, Decision Tree Learning

Skills you'll gain: Data Modeling, Database Design, Extract, Transform, Load, Databases, Data Warehousing, Database Systems, Data Pipelines, Business Intelligence, Data Integrity, Performance Tuning, Data Mart, Data Management, Process Optimization, Data Quality, Data Transformation, SQL, Performance Testing

Skills you'll gain: Marketing Design, Organizational Structure, Marketing Collateral, Graphic Design, Presentations, Dashboard, User Accounts

Skills you'll gain: Canva (Software), Storytelling, Color Theory, Data Sharing, Organizational Skills, Graphic and Visual Design, Graphic Design, Design, Creative Design, Dashboard, User Accounts, Marketing

Skills you'll gain: Business Transformation, Digital Transformation, Business Leadership, Strategic Leadership, Cross-Functional Collaboration, Organizational Change, Leadership, Organizational Strategy, Leadership and Management, Corporate Strategy, Change Management, Innovation, Business, Strategic Decision-Making, Business Management, Business Strategy, Business Planning

Skills you'll gain: Real Estate, Balance Sheet, Investments, Commercial Real Estate, Property and Real Estate, Land Management, Risk Management, Asset Management, Financial Analysis, Financial Statements, Financial Market, Return On Investment, Tax Planning

Skills you'll gain: Professional Development, Human Resources, Human Resource Strategy, People Development, Organizational Change, Leadership Development, Human Capital, Organizational Development, Professional Networking, Workforce Development, Lifelong Learning, Innovation, Case Studies, Change Management, Time Management, Learning Strategies, Emerging Technologies, Branding