Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Skills you'll gain: Prompt Engineering, AI Personalization, Customer Engagement, Customer experience improvement, Customer Retention, Selling Techniques, Sales Strategy, Customer Relationship Management, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Sales Prospecting, Customer Insights, Microsoft Copilot, Communication, Sales, Customer Data Management, Prospecting and Qualification, Non-Verbal Communication
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: PySpark, Azure Synapse Analytics, Data Pipelines, Databases, Microsoft Azure, Apache Spark, Extract, Transform, Load, Power BI, Data Lakes, Databricks, NoSQL, SQL Server Integration Services (SSIS), Data Processing, Data Visualization Software, Data Architecture, Data Warehousing, Big Data, Distributed Computing, Data Management, Public Cloud
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Medical Privacy, Medical Records, Health Information Management and Medical Records, Record Keeping, Information Privacy
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Business Systems, Business Technologies, Enterprise Resource Planning, Supply Chain Management, Management Information Systems, Microsoft Excel, Geographic Information Systems, Web Development, Web Applications, Customer Relationship Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Resource Allocation, Customer Insights, Marketing Effectiveness, Customer Relationship Management, Analytical Skills, Target Audience, Statistical Modeling
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Social Media Marketing, Instagram, Business Intelligence, Predictive Modeling, Predictive Analytics, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Sales Training, Sales Strategy, Sales Process, Negotiation, Customer Success Management, Customer Relationship Building, Customer Relationship Management, Customer Retention, Contract Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Marketing Psychology, Regional Sales, Sales Process, Consumer Behaviour, Upselling, Customer Relationship Management, Sales Presentation, Customer Analysis, Negotiation, Price Negotiation, Contract Negotiation, Virtual Teams, Customer Retention, Cross-Channel Marketing, Account Management, Personalized Service, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Data Ethics, Security Awareness, Responsible AI, Cybersecurity, Role-Based Access Control (RBAC), General Data Protection Regulation (GDPR), Cyber Risk, Human Factors (Security), Artificial Intelligence, Threat Detection, Fraud detection, Information Privacy, Anomaly Detection, Governance
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Content Performance Analysis, Social Media Management, Instagram, Social Media Campaigns, Facebook, Social Media, Advertising, Social Media Marketing, E-Commerce, Collaboration, Content Creation, Data-Driven Decision-Making, Customer Service, Asset Management, Content Marketing, Team Management, Drive Engagement, Sales
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Corporate Communications, Stakeholder Communications, Business Communication, Strategic Communication, Internal Communications, Communication, Public Relations, Leadership, Media Relations, Brand Management, Employee Engagement, Crisis Management
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Persuasive Communication, Non-Verbal Communication, Target Audience, Influencing, Executive Presence, Program Management, Constructive Feedback, Stakeholder Communications, Project Management, Communication, Leadership, Public Speaking, Communication Strategies, Stakeholder Analysis, Team Building, Presentations, Strategic Communication, Emotional Intelligence, Virtual Teams
Beginner · Course · 1 - 3 Months