IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: IT Security Architecture, Security Controls, Cryptography, Security Engineering, Application Security, Vulnerability Assessments, Information Systems Security, Encryption, Cybersecurity, Hardening, Infrastructure Security, Computer Security, Threat Modeling, Network Security, Public Key Infrastructure, Authentications, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design and Development, Web Applications, Browser Compatibility, User Experience Design, Requirements Analysis, Client Services, Javascript
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Responsible AI, Data Collection, Game Theory, Data Preprocessing, Machine Learning, Algorithms, Artificial Intelligence, Model Evaluation, Social Justice, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital pedagogy, Education Software and Technology, digital literacy, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Cost Management, Operational Excellence, Cloud Computing, Operational Efficiency, Capacity Management, DevOps, Cloud Infrastructure, Resource Management, Scalability, Site Reliability Engineering, Identity and Access Management, Corporate Sustainability, Disaster Recovery, Customer Support
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Product Demonstration, Web Content, Video Production, Presentations, Marketing Materials, Graphic Design, Data Visualization, Company, Product, and Service Knowledge, Video Editing, Web Design, Team Oriented, Storytelling, Content Marketing
Intermediate · Guided Project · Less Than 2 Hours
Johns Hopkins University
Skills you'll gain: Advocacy, Surveys
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, API Design, Application Deployment, Authentications, Cloud Deployment, User Accounts, Debugging, Operational Databases, Back-End Web Development, Software Testing, Software Development, Database Development, Continuous Integration
Intermediate · Course · 1 - 3 Months

Edureka
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, LLM Application, OpenAI API, OpenAI, Large Language Modeling, Agentic systems, Hugging Face, Embeddings, Application Development, Program Development, AI Workflows, Data Processing, Application Frameworks
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Public Health, Climate Change Adaptation, Nursing, Health Education, Infectious Diseases, Nurse Education, Community Health, Health Disparities, Environmental Science, Health Assessment, Environmental Issue, Chronic Diseases, Health Systems, Emergency Response
Intermediate · Course · 1 - 3 Months