IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Learning Strategies, Test Planning, Goal Setting, Productivity, Registration, Professional Development, System Requirements
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design, Browser Compatibility, User Interface and User Experience (UI/UX) Design, Javascript
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, User Story, Knowledge Transfer, Goal Setting
Advanced · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership Development, Leadership, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: AI Personalization, Machine Learning Algorithms, Predictive Modeling, Applied Machine Learning, Data Mining, Algorithms, Collaborative Software, Data Manipulation
Mixed · Course · 1 - 3 Months

American Museum of Natural History
Skills you'll gain: Teaching, Education and Training, Instructional Strategies, Instructing, Pedagogy, Anthropology, Life Sciences, Culture, Biology, Curriculum Planning, Taxonomy, Scientific Methods
Mixed · Course · 1 - 3 Months

Skills you'll gain: Linux Commands, Command-Line Interface, Unix Commands, Linux, File Management, Remote Access Systems
Beginner · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Health Systems, Primary Care, Health Care Administration, Health Care, Health Policy, Healthcare Industry Knowledge, Health Disparities, Health Equity, Systems Thinking, Public Health, Governance, Organizational Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, PySpark, Applied Machine Learning, Big Data, Machine Learning Methods, Data Storage Technologies, Data Preprocessing, Data Storage, Machine Learning Algorithms, Machine Learning, Distributed Computing, Data Processing, Data Science, Statistical Methods, Model Evaluation, Descriptive Statistics
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Security Requirements Analysis, Network Architecture, Network Security, Internet Of Things, Cybersecurity, Web Services, Encryption, Embedded Systems, Network Protocols, Public Key Cryptography Standards (PKCS), Simple Object Access Protocol (SOAP), TCP/IP, Restful API, Information Privacy
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Organizational Change, Influencing, Leadership, Diversity and Inclusion, Change Management, Team Management, Advocacy, Innovation, Cultural Diversity, Stakeholder Management, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks