IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Quality Management, Project Closure, Scope Management, Team Management, Sprint Retrospectives, Project Management, Project Planning, Agile Project Management, Quality Assurance, Backlogs, Team Leadership, Project Scoping, Project Management Life Cycle, Stakeholder Analysis, Project Controls, Project Risk Management, Project Implementation, Change Management, Interviewing Skills, Applicant Tracking Systems
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Infrastructure, Operating System Administration, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, File Systems, Security Controls, TCP/IP, Computer Hardware, Technical Support, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Large Language Modeling, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Computing, Model Deployment, Cloud Infrastructure, AI Orchestration, Infrastructure Architecture, Data Infrastructure, Devops Tools, IT Infrastructure, Information Technology Operations, Deep Learning, Network Infrastructure, Hardware Architecture, Machine Learning, Data Centers, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft Office, Data Entry, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

NVIDIA
Skills you'll gain: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Planning And Design, Network Switches, System Requirements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Administration, Operating System Administration, Information Systems Security, Remote Access Systems, IT Infrastructure, Network Troubleshooting, OSI Models, Computer Networking, Routing Protocols, Desktop Support, Application Security, TCP/IP, Security Strategy, Server Administration, Security Awareness, Technical Support, Microsoft Windows, Computer Hardware, Software Installation, Help Desk Support
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Remote Access Systems, TCP/IP, Network Protocols, System Programming, Operating Systems, Hardware Architecture, Performance Tuning, Computer Hardware
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Node.JS, Unit Testing, Server Side, Javascript, Debugging, Back-End Web Development, File Systems, Development Testing, Web Applications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Node.JS, API Gateway, MySQL, Restful API, MongoDB, Microservices, NoSQL, Object-Relational Mapping, Application Programming Interface (API), Database Design, Relational Databases, Unit Testing, SQL, Databases, Data Persistence, Server Side, Application Deployment, Javascript, Software Documentation, Data Modeling
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Generative Model Architectures, Product Development, Innovation, ChatGPT, Product Roadmaps, Usability Testing, Product Planning, Responsible AI, Commercialization, Generative Adversarial Networks (GANs), Artificial Intelligence, Product Strategy, Project Management Life Cycle
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Operating System Administration, Digital Forensics, Cyber Threat Hunting, Incident Response, IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Penetration Testing, Computer Security Incident Management, Linux Commands, Database Management, Networking Hardware, Network Security, Cybersecurity, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Keyword Research, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Online Advertising, Email Marketing, Marketing Analytics
Beginner · Course · 1 - 4 Weeks