Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media

Skills you'll gain: Deductive Reasoning, Cognitive flexibility, Logical Reasoning, Critical Thinking, Curiosity, Decision Making, Problem Solving, Analytical Skills, Emotional Intelligence, Creative Thinking, Open Mindset, Complex Problem Solving, Independent Thinking, Strategic Thinking, Lifelong Learning, ChatGPT, Innovation, Systems Thinking, Social Sciences, Behavioral Economics

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Presentations, Microsoft Excel, Microsoft Outlook, Data Ethics, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft 365, Data Visualization Software, Microsoft Word, Collaborative Software, Data Analysis, Multimedia, Productivity Software, Meeting Facilitation, Data-Driven Decision-Making, Artificial Intelligence

Skills you'll gain: Ledgers (Accounting), Tax Planning, Auditing, Tax Compliance, Income Tax, Financial Auditing, Financial Reporting, Compliance Management, Accounting Records, Regulatory Compliance, Financial Controls, Reconciliation

Skills you'll gain: Bank Regulations, Financial Regulation, International Finance, Banking, Compliance Reporting, Commercial Laws, Economics

Skills you'll gain: Business Writing, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Communication Strategies, Technical Writing, Constructive Feedback, Professional Networking

Skills you'll gain: COBOL (Programming Language), Integrated Development Environments, IBM Cloud, Mainframe Computing, Programming Principles, Computer Programming Tools, Development Environment, Data Management, Debugging, File Management

Skills you'll gain: Operations Management, Process Analysis, Operational Efficiency, Process Improvement, Business Process, Operational Performance Management, Business Process Improvement, Service Improvement, Quality Management, Performance Measurement, Quality Control, Productivity Software, Inventory Management System, Capacity Management, Resource Utilization

Skills you'll gain: Microsoft Excel, Data Visualization, Data Management, Data Entry, Spreadsheet Software, Data Analysis Expressions (DAX), Business Analytics, Data-Driven Decision-Making, Productivity Software, Financial Modeling, Decision Making, Business Modeling, Data Validation

Skills you'll gain: Large Language Modeling, Customer Insights, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Consumer Behaviour, Persona Development

Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Operational Excellence, Business Process, Occupational Safety And Health, Process Management, Safety Assurance, Workflow Management, Process Improvement and Optimization, Workforce Management, Continuous Improvement Process

Skills you'll gain: Splunk, Data Visualization Software, Dashboard, Security Information and Event Management (SIEM), Ad Hoc Reporting, Exploratory Data Analysis, Data Processing, Query Languages, Analysis, Incident Response, Business Process Automation