IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Quality Improvement, Process Optimization, Statistical Analysis, Statistics, Data Analysis, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, Database Management Systems, Big Data, Apache Hadoop, PostgreSQL, Network Analysis
Intermediate · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: English Language, Storytelling, Oral Expression, Writing, Intercultural Competence, Cultural Diversity, Vocabulary, Trend Analysis, Grammar, Oral Comprehension, Descriptive Statistics
Intermediate · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening
Intermediate · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Political Sciences, Social Sciences, Cultural Diversity, International Relations, Governance, World History, Policy Analysis, Sociology, Civil Law, Socioeconomics, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, Linux Commands, User Accounts, Operating System Administration, OS Process Management, Command-Line Interface, File Management, Unix Commands, Unix Shell, System Monitoring, Network Administration, General Networking, Firewall, Open Source Technology
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Energy and Utilities, Workforce Development, Sustainable Development, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Environmental Science, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Creative Thinking, Intellectual Property, Conceptual Design, 3D Modeling, Solution Design, Innovation, Prototyping, Social Impact, Manufacturing Processes, Manufacturing and Production, Entrepreneurship
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: User Experience Design, User Story, Prototyping, Wireframing, User Centered Design, Ideation, Conceptual Design, Interaction Design, User Interface (UI), Usability Testing, Storyboarding, Mockups, User Research
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Intellectual Property, Business Ethics, International Relations, Commercial Laws, Political Sciences, Economics, World History, Business Economics, Law, Regulation, and Compliance, Cultural Diversity, Business Strategy
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Care, Medical Records, Health Information Management, Clinical Informatics, Electronic Medical Record System, Databases, Data Analysis, Data Quality, Interoperability, Big Data, Query Languages, Data Science
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Mechanics, Problem Solving, Physics, Mathematical Modeling, Algebra, Calculus, Physical Science, Applied Mathematics, Mechanical Engineering, Trigonometry
Intermediate · Course · 1 - 4 Weeks