IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
The University of Edinburgh
Skills you'll gain: Discussion Facilitation, Culture, Research, Diversity Awareness, Science and Research, Systems Thinking, Anthropology, Biology, Physical Science, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Mechanics, Problem Solving, Physics, Mathematical Modeling, Algebra, Calculus, Physical Science, Applied Mathematics, Mechanical Engineering, Trigonometry
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Application Deployment, Django (Web Framework), Application Development, Web Development, Web Applications, Object-Relational Mapping, Database Design, Data Modeling, Authentications, User Accounts, Data Persistence, Data Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Bayesian Statistics, Descriptive Statistics, Statistical Hypothesis Testing, Statistical Inference, Sampling (Statistics), Data Modeling, Statistics, Probability & Statistics, Statistical Analysis, Statistical Methods, Statistical Modeling, Marketing Analytics, Tableau Software, Data Analysis, Spreadsheet Software, Analytics, Time Series Analysis and Forecasting, Regression Analysis
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Oral Comprehension, Literacy, Vocabulary, Language Competency, Grammar
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Key Management, Security Management, Cyber Attacks, Cryptography, Cyber Security Policies, Cybersecurity, Cyber Risk, Encryption, Information Assurance, Incident Response
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: C and C++, C++ (Programming Language), System Programming, Programming Principles, Computer Architecture, Data Access, Program Development, Python Programming, Computer Programming Tools, Computer Hardware, Development Environment
Beginner · Course · 1 - 3 Months

EDHEC Business School
Skills you'll gain: Systems Thinking, Strategic Thinking, Forecasting, Strategic Planning, Strategic Decision-Making, Stakeholder Engagement, Organizational Strategy, Complex Problem Solving, Business Transformation, Business Strategy, Trend Analysis, Innovation, Sustainable Development, Decision Making, Creativity, Emerging Technologies
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Prompt Engineering, Test Case, Responsible AI, Microsoft Visual Studio, Version Control, Code Review, GitHub, Integrated Development Environments, AI Enablement, Software Configuration Management, Software Development Tools, Software Documentation, AI Workflows, Program Development, Development Environment, LLM Application, Maintainability, Project Management
Intermediate · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, AI Enablement, LLM Application, Artificial Intelligence, Innovation, Large Language Modeling, Creativity, Human Computer Interaction, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Document Management, Intranet, Collaborative Software, Microsoft 365, Team Management, Content Management Systems, Newsletters, File Management
Beginner · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Performing Arts, Self-Awareness, Verbal Communication Skills, Analytical Skills, Creativity, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks