IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Employee Onboarding, Team Motivation, Interviewing Skills, Organizational Leadership, Data Strategy, Team Management, Team Building, Technical Management, People Management, Recruitment, Data Science, Cross-Functional Collaboration
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Materials science, Chemical Engineering, Chemistry, Engineering, Mechanical Engineering, Physical Science, Physics, Semiconductors
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Endocrinology, Orthopedics, Kinesiology, Physiology, Neurology, Medical Terminology, Cell Biology, Biology, Chemistry, Clinical Practices, Sports Medicine, Physical Therapy, Molecular, Cellular, and Microbiology, Life Sciences, Lifelong Learning
Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Search Engine Marketing, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Pay Per Click Advertising, Marketing Communications, Customer Relationship Management, Brand Management, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Technion - Israel Institute of Technology
Skills you'll gain: Business Planning, Value Propositions, Entrepreneurship, Ideation, Business Strategy, New Product Development, Risk Management, Product Development, Innovation, Communication, Business Risk Management, Persuasive Communication, Feasibility Studies, Verification And Validation, Interviewing Skills
Mixed · Course · 1 - 3 Months

Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Business Process Modeling, Systems Analysis, Root Cause Analysis, Business Planning, Stakeholder Analysis
Intermediate · Specialization · 3 - 6 Months
Johns Hopkins University
Skills you'll gain: Epidemiology, Community Health, Biostatistics, Public Health, Community Outreach, Social Determinants Of Health, Health Assessment, Environmental Monitoring, Investigation, Data Collection, Persuasive Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting, Electrical Safety, Technical Communication, Linux, File Systems, Microsoft Windows, Information Privacy
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Telecommunications, Internet Of Things, Wireless Networks, Emerging Technologies, Communication Systems, Digital Communications, General Networking, Computer Networking, Network Protocols
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Epidemiology, Trend Analysis, Chronic Diseases, Public Health, Public Health and Disease Prevention, Health Policy, Data Analysis, Biostatistics, System Monitoring, Health Informatics, Technical Communication, Media and Communications, Infectious Diseases, Law, Regulation, and Compliance, Data Ethics, Data Collection, Risk Analysis, Information Privacy
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Sanitation, Environmental Engineering, Pollution Prevention, Environmental Management Systems, Sustainable Technologies, Sustainable Development, Environment and Resource Management, Environmental Issue, Governance, Policy Development
Intermediate · Course · 1 - 3 Months