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    • Sales

    Sales Courses

    Sales courses can help you learn how to understand customer needs, build relationships, and close deals that drive business growth.

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    Find the Best Sales Course for Your Goals

    • E

      ESSEC Business School

      The fundamentals of hotel distribution

      Skills you'll gain: Hospitality Management, Hospitality, Business Modeling, Revenue Management, Direct Marketing, Booking (Sales), E-Commerce, Online Advertising, Strategic Partnership, Web Analytics and SEO, Competitive Analysis, Marketing Strategies, Web Design and Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      Universidad Austral

      Pilares de Marketing Digital

      Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Online Advertising, Web Analytics, Marketing, Sales Process, Business Analytics, Search Engine Marketing, Email Marketing, Search Engine Optimization, Content Performance Analysis, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Cost and Economics in Pricing Strategy

      Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Revenue Management, Cost Accounting, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Marketing Channel, Customer Analysis, Regression Analysis, Competitive Analysis, Statistical Methods

      4.8
      Rating, 4.8 out of 5 stars
      ·
      671 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Entrepreneurship 3: Growth Strategies

      Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Digital Marketing, Customer Acquisition Management, Business Metrics, Marketing Strategies, Market Dynamics, Business Strategies, Search Engine Optimization, Paid media, Talent Management, People Management, Forecasting, Earned Media, Organizational Structure, Public Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Georgia Institute of Technology

      Take Your English Communication Skills to the Next Level

      Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Business Communication, Professional Networking, Communication, Cultural Sensitivity, Business Writing, Interviewing Skills, Language Competency

      4.7
      Rating, 4.7 out of 5 stars
      ·
      900 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Washington

      Business English: Meetings

      Skills you'll gain: Proposal Writing, Business Writing, Taking Meeting Minutes, Business Correspondence, Meeting Facilitation, Setting Appointments, Management Reporting, Business Reporting, Writing, Oral Expression, Business Communication, English Language, Office Procedures, Verbal Communication Skills, Oral Comprehension, Telephone Skills, Vocabulary, Scheduling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Speaking and Presenting: Pitches and Persuasion

      Skills you'll gain: Storytelling, Persuasive Communication, Public Speaking, Non-Verbal Communication, Verbal Communication Skills, Negotiation, Cognitive flexibility, Communication, Creativity, Optimism, Research, Self-Awareness

      4.6
      Rating, 4.6 out of 5 stars
      ·
      85 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      343 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free
      Free
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Generative AI Agents, Customer Relationship Management (CRM) Software, HubSpot CRM, Business Process Automation

      Intermediate · Course · 1 - 4 Weeks

    • A

      Automatic Data Processing, Inc. (ADP)

      The Payroll Professional

      Skills you'll gain: Payroll, Payroll Administration, Payroll Systems, Payroll Processing, Compensation Strategy, Payroll Reporting, Human Resource Strategy, Human Resources, Customer Service, Continuous Improvement Process, Complex Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      321 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      IBM

      GenAI for Executives & Business Leaders: An Introduction

      Skills you'll gain: Generative AI, Data Ethics, Artificial Intelligence, Business Transformation, Business Leadership, Business Ethics, Governance, Digital Transformation, Data-Driven Decision-Making, Business Strategies, Customer experience improvement, Customer Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      366 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      M

      Meta

      What is the Metaverse?

      Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Diversity and Inclusion, Virtual Reality, Blockchain, Emerging Technologies, Virtual Environment, Virtual Teams, Digital Assets, E-Commerce, Collaborative Software, Data Ethics, Content Creation, Technology Roadmaps, Infrastructure Architecture, Business Ethics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 3 Months

    Searches related to sales

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    salesforce admin certification
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    1…131415…65

    In summary, here are 10 of our most popular sales courses

    • The fundamentals of hotel distribution: ESSEC Business School
    • Pilares de Marketing Digital: Universidad Austral
    • Cost and Economics in Pricing Strategy: University of Virginia
    • Entrepreneurship 3: Growth Strategies: University of Pennsylvania
    • Take Your English Communication Skills to the Next Level: Georgia Institute of Technology
    • Business English: Meetings: University of Washington
    • Speaking and Presenting: Pitches and Persuasion: University of Michigan
    • CVS Health Call Center Customer Service: CVS Health
    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • The Payroll Professional: Automatic Data Processing, Inc. (ADP)

    Why Learn Sales?

    Sales is the practice of building relationships, understanding customer needs, and offering solutions that drive business growth. It’s a key function in nearly every industry, with strong ties to communication, strategy, and customer success. Learning sales can help you develop persuasive skills, grow your influence, and create value in competitive markets.

    Frequently Asked Questions about Sales

    Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.‎

    Sales courses typically cover a comprehensive range of essential skills including:

    • Sales strategies and techniques
    • Negotiation skills
    • Customer relationship management (CRM) systems and their application
    • Understanding and analyzing sales performance metrics
    • Digital selling and social media tools
    • Lead generation and conversion tactics
    • B2B sales and account management
    • Communication and presentation skills‎

    No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels:

    • Beginners can start with the basics of sales principles and simple sales techniques.
    • Intermediate learners can focus on developing complex negotiation skills and managing customer relationships.
    • Advanced professionals can refine their strategic sales planning and leadership in sales management.‎

    Sales courses on Coursera offer a variety of credential options:

    • Professional certificates that demonstrate sales techniques
    • Specialized course certificates in areas such as digital selling or sales operations
    • Partner certificates from leading organizations and schools
    • These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.‎

    Skills in sales can open doors to a wide range of roles within various industries including:

    • Sales Representative
    • Sales Manager
    • Account Executive
    • Business Development Manager
    • Customer Success Manager
    • Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.‎

    Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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