Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Stakeholder Management, Business Analysis, SAP Signavio, Business Systems Analysis, SAP Analytics Cloud, SAP Applications, Systems Analysis, Stakeholder Analysis, Business Process Modeling, Business Requirements, ChatGPT, Requirements Analysis, Strategic Thinking, Organizational Strategy, LLM Application, Agile Methodology, Communication, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Site Reliability Engineering, Safety Culture, Culture Transformation, CI/CD, Service Level, System Implementation, Performance Measurement, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Change Management, Goal Setting
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Health Informatics, Executive Presence, Strategic Communication, Healthcare Ethics, Strategic Planning, Health Care Administration, Health Policy, Leadership, Business Planning, Patient Safety, Innovation, Healthcare Project Management, Telehealth, Design Thinking, Advocacy, Communication, Change Management, Business Strategy, Continuous Quality Improvement (CQI), Safety Standards
Beginner · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Performance Tuning, Engineering Calculations, Engineering Analysis, Engineering, Scientific, and Technical Instruments, Computer-Aided Design, Engineering Design Process, Simulation and Simulation Software, System Configuration, Physics
Build toward a degree
Advanced · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Higher Education, Diversity Equity and Inclusion Initiatives, Leadership, Workplace inclusivity, Cultural Diversity, Social Justice, Accountability, Advocacy, Student Engagement
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Vulnerability Management, Cybersecurity, Cyber Attacks, Cyber Security Policies, Vulnerability Assessments, Cyber Security Strategy, Network Security, Cyber Risk, Threat Detection, Security Controls, Firewall, Virtual Private Networks (VPN), Intrusion Detection and Prevention, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Social Impact, Ideation, Creativity, Customer experience improvement, Service Design, Design Research, Process Mapping, User Experience, Problem Solving, Complex Problem Solving, Qualitative Research, Data Visualization
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Business Economics, Game Theory, Market Analysis, Resource Allocation, Environmental Policy, Public Policies, Decision Making
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Project Finance, Construction Management, Real Estate, Cash Flows, Financial Modeling, Risk Management, Finance, Project Management, Lean Methodologies, Financial Analysis, Capital Budgeting, Commercial Real Estate, Business Mathematics, Strategic Partnership, Return On Investment
Beginner · Course · 1 - 3 Months
Georgia Institute of Technology
Skills you'll gain: Materials science, Experimentation, New Product Development, Laboratory Research, Product Development, Sustainable Technologies, Chemical Engineering, Process Development, Chemistry, Prototyping, Mechanical Engineering, Laboratory Techniques
Intermediate · Course · 1 - 3 Months