Computer Support Specialist
If you like helping people with technical issues, troubleshooting hardware and software, and providing customer support this role is for you.
A Computer Support Specialist provides technical assistance and resolves IT issues. They support hardware, software, and networks to ensure smooth operations, often working with Windows, Linux, and various troubleshooting tools.
Skills you’ll need: Technical Support, Willingness To Learn, Network Troubleshooting, Operating Systems, Detail Oriented, IT Service Management, Interpersonal Communications, Customer Service
Computer Support Specialist
If you like helping people with technical issues, troubleshooting hardware and software, and providing customer support this role is for you.
A Computer Support Specialist provides technical assistance and resolves IT issues. They support hardware, software, and networks to ensure smooth operations, often working with Windows, Linux, and various troubleshooting tools.
Skills you’ll need: Technical Support, Willingness To Learn, Network Troubleshooting, Operating Systems, Detail Oriented, IT Service Management, Interpersonal Communications, Customer Service
Recommended credentials
Introduction to Computers
Course 1 of 6
Introduction to Secure Networking
Course 2 of 6
Essential Aspects of Software, Hardware, and Data Backup
Course 3 of 6
Cybersecurity and Privacy
Course 4 of 6
The Microsoft 365 Ecosystem
Course 5 of 6
Technical Diagnostics and Troubleshooting Techniques
Course 6 of 6
Technical Support Fundamentals
Course 1 of 5
The Bits and Bytes of Computer Networking
Course 2 of 5
Operating Systems and You: Becoming a Power User
Course 3 of 5
System Administration and IT Infrastructure Services
Course 4 of 5
IT Security: Defense against the digital dark arts
Course 5 of 5
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¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (5/1/2024 - 5/1/2025)