IT

Discover the possibilities of a career in IT by exploring the skills and certifications needed for exciting roles in IT support, cybersecurity, cloud computing, and more.

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[Featured image] A person with long, curly hair tied back in a ponytail shakes the hand of another person wearing a red sweater.

Key Customer Service Skills to Feature on Your Resume

Learn about valuable service skills you can incorporate into your resume and where to feature them.

October 25, 2022

Article

[Featured image] Cybersecurity expert checks data on a laptop computer

What Is the Purpose of the Purple Team?

Learn what a purple team is, how one can benefit your organization, and how to get started in a purple team job in this cutting-edge area of cybersecurity.

October 25, 2022

Article

[Featured image] Two members of an IT management team discuss technology systems.

What Is IT Management and How Does It Help Businesses?

Discover the scope of IT management and how it works within an organization.

October 21, 2022

Article

[Featured image] A person with long, curly hair tied back in a ponytail shakes the hand of another person wearing a red sweater.

Key Customer Service Skills to Feature on Your Resume

Learn about valuable service skills you can incorporate into your resume and where to feature them.

October 25, 2022

Article

[Featured image] Cybersecurity expert checks data on a laptop computer

What Is the Purpose of the Purple Team?

Learn what a purple team is, how one can benefit your organization, and how to get started in a purple team job in this cutting-edge area of cybersecurity.

October 25, 2022

Article

Explore popular IT courses

IBM

Skills you'll gain: Cloud Computing Architecture, Technical Support, Cloud Services, Peripheral Devices, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Cloud Platforms, Encryption, Data Storage, Cyber Attacks, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills

4.7
Rating, 4.7 out of 5 stars
11K reviews

Beginner · Professional Certificate · 3 - 6 Months

Status: New AI skills

Google

Skills you'll gain: Computer Networking, Package and Software Management, Network Security, Network Troubleshooting, Systems Administration, Cloud Infrastructure, Network Administration, IT Infrastructure, TCP/IP, Information Systems Security, File Systems, Microsoft Windows, Desktop Support, Network Protocols, Lightweight Directory Access Protocols, Cybersecurity, Application Security, Computer Hardware, Technical Support, Software Installation

Build toward a degree

4.8
Rating, 4.8 out of 5 stars
202K reviews

Beginner · Professional Certificate · 3 - 6 Months

Status: AI skills

Microsoft

Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Information Systems Security, Multi-Factor Authentication

4.7
Rating, 4.7 out of 5 stars
963 reviews

Beginner · Professional Certificate · 3 - 6 Months

[Featured Image] A group of employees sit around a laptop and drink coffee while discussing IaaSvs PaaS vs SaaS.

IaaS vs. PaaS vs. SaaS: Intro to Cloud Computing

Learn about the rapidly growing subject of cloud computing, and explore the uses and differences between its three main services: IaaS, PaaS, and SaaS.

October 21, 2022

Article

[Featured image] A customer service agent sits at their desk in front of a desktop computer, talking to a customer.

Good Customer Service: Definition, Examples, and Tips

Customer service is important to a successful business. Learn more about customer service and the available opportunities as a customer service representative.

October 14, 2022

Article

[Featured image] A customer service agent is sitting at their office.

Customer Service Job Skills, Roles, Pay, and Career Paths

Discover what skills and education you'll need to become a customer service professional, and learn about customer service jobs, salaries, and possible career paths.

October 7, 2022

Article

[Featured image] A cybersecurity professional in a white shirt stands in front of a laptop and wall monitor.

Your Cybersecurity Career Guide for 2025: Pay, Jobs + More

Explore career options in the growing field of cybersecurity with this library of resources.

October 4, 2022

Article

[Featured image] An IT coordinator works at their desk.

IT Job Description: Roles, Requirements, and Outlook

Learn what to expect in an IT job description, including job requirements, the future outlook for jobs in IT, salary expectations, and growth potential.

September 22, 2022

Article

[Featured image] A cloud computing professional considers the benefits of Azure certification.

Azure Certification: What It Is, Career Benefits, and How to Get Certified

Learn which Azure certification is right for you, along with the benefits of becoming Azure certified at the Fundamentals, Associate, and Expert levels.

September 20, 2022

Article

[Featured Image] A person wearing a yellow jacket sits at their desk in front of a desktop computer.

What Is ITIL Certification?

ITIL is a global framework designed to help improve customer experience. Learn what is ITIL certification, benefits of certification and how to get certified.

September 19, 2022

Article

[Featured Image] A person with long brown hair wears glasses and a white top. They are holding a pencil in one hand and sitting in front of a desktop computer. There is a bulletin board with documents behind them.

AWS Solutions Architect: Career + Certification Guide

Learn about AWS solutions architect jobs, certifications, and requirements.

September 7, 2022

Article

[Featured image]: A call center worker is sitting at their desk working on her desktop in her office.

Jobs in Call Centers: Skills, Outlook, and Salaries

Call centers are in fast-paced environments that rely on strong communication skills. Learn about the salaries, career outlook and skills needed for this career and whether it is a fit for you.

August 26, 2022

Article

[Featured image] Two members of an IT management team discuss technology systems.

What Is IT Management and How Does It Help Businesses?

Discover the scope of IT management and how it works within an organization.

October 21, 2022

Article

[Featured Image] A group of employees sit around a laptop and drink coffee while discussing IaaSvs PaaS vs SaaS.

IaaS vs. PaaS vs. SaaS: Intro to Cloud Computing

Learn about the rapidly growing subject of cloud computing, and explore the uses and differences between its three main services: IaaS, PaaS, and SaaS.

October 21, 2022

Article

[Featured image] A customer service agent sits at their desk in front of a desktop computer, talking to a customer.

Good Customer Service: Definition, Examples, and Tips

Customer service is important to a successful business. Learn more about customer service and the available opportunities as a customer service representative.

October 14, 2022

Article

[Featured image] A customer service agent is sitting at their office.

Customer Service Job Skills, Roles, Pay, and Career Paths

Discover what skills and education you'll need to become a customer service professional, and learn about customer service jobs, salaries, and possible career paths.

October 7, 2022

Article

[Featured image] A cybersecurity professional in a white shirt stands in front of a laptop and wall monitor.

Your Cybersecurity Career Guide for 2025: Pay, Jobs + More

Explore career options in the growing field of cybersecurity with this library of resources.

October 4, 2022

Article

[Featured image] An IT coordinator works at their desk.

IT Job Description: Roles, Requirements, and Outlook

Learn what to expect in an IT job description, including job requirements, the future outlook for jobs in IT, salary expectations, and growth potential.

September 22, 2022

Article

[Featured image] A cloud computing professional considers the benefits of Azure certification.

Azure Certification: What It Is, Career Benefits, and How to Get Certified

Learn which Azure certification is right for you, along with the benefits of becoming Azure certified at the Fundamentals, Associate, and Expert levels.

September 20, 2022

Article

[Featured Image] A person wearing a yellow jacket sits at their desk in front of a desktop computer.

What Is ITIL Certification?

ITIL is a global framework designed to help improve customer experience. Learn what is ITIL certification, benefits of certification and how to get certified.

September 19, 2022

Article

[Featured Image] A person with long brown hair wears glasses and a white top. They are holding a pencil in one hand and sitting in front of a desktop computer. There is a bulletin board with documents behind them.

AWS Solutions Architect: Career + Certification Guide

Learn about AWS solutions architect jobs, certifications, and requirements.

September 7, 2022

Article

[Featured image]: A call center worker is sitting at their desk working on her desktop in her office.

Jobs in Call Centers: Skills, Outlook, and Salaries

Call centers are in fast-paced environments that rely on strong communication skills. Learn about the salaries, career outlook and skills needed for this career and whether it is a fit for you.

August 26, 2022

Article

In today's rapidly evolving technological landscape, IT professionals with specialized skills are highly sought after across many industries. A career in IT provides the opportunity to harness your technical expertise to drive innovation and streamline business processes. Delve into the diverse career paths, critical skills, and various roles within the IT field to embark on a fulfilling and impactful career that shapes the future of technology.

Ready to start learning? Explore our catalog of IT support, network, and cloud computing courses for beginners and experienced professionals. 

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